PATIENT EXPERIENCE OPERATING SYSTEM

Patient Experience. Orchestrated.

Design, personalize, govern and measure every patient interaction, from appointment booking through recovery, on one AI-powered operating system.

Doctor consulting with a patient using the Nabed platform

Personalized Patient Journey

  • Education
  • Engagement
  • Adherence
  • Better Outcomes
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  • Most Innovative Digital Health Startup 2025 by HIMSS & ZIMAM
  • Approved & Trusted by ORCHA & Arab Medical Union
  • Trusted Healthcare Technology Hospitals and insurers region-wide
  • and more

PATIENT EXPERIENCE ACROSS THE CONTINUUM OF CARE

A Seamless Journey for Every Patient

From the first appointment to long-term recovery, NABED orchestrates every touchpoint to ensure patients receive the right information, at the right time, in the right format.

  1. Appointment Booking & Preparation
  2. Waiting Room Engaging Health Content
  3. Consultation Digital Tools for Better Conversations
  4. AI Education Personalized Learning Journeys
  5. Patient Portal Track Progress & Behavior
  6. Outcome Measurement PROMs / PREMs
  7. Population Analytics Insights for Better Care
See How It Works

THE NABED PLATFORM

One Platform. Six Intelligent Layers.

An integrated operating system that powers the entire patient experience for healthcare organizations.

  • Experience Layer

    • Patient Portal
    • Practitioner Experience
    • Care Navigator
    • Patient App

  • Orchestration Layer

    • Journey Engine
    • Automation
    • Personalization
    • Broadcast

  • Clinical Intelligence

    • AI Patient Educator
    • Clinical AI
    • Adaptive Learning
    • Decision Support

  • Content Layer

    • 2,500+ Evidence-Based Videos
    • Clinical Library
    • CMS
    • Localization

  • Governance Layer

    • Review
    • Approval
    • Version Control
    • Compliance
    • Audit Trail

  • Intelligence Layer

    • Analytics
    • PREMs
    • PROMs
    • Population Insights
    • Operational Dashboard

Industry Solutions

Impact Across Every Healthcare Sector

Tailored patient experience solutions for hospitals, insurers, pharma, governments and employers.

  • Illustration of a hospital campus

    Hospitals & Health Systems

    Deliver consistent patient education and better outcomes.

  • Illustration of health plan coverage and member records

    Health Insurance & Payers

    Drive member engagement and preventive care.

  • Illustration of a therapy capsule and molecular structure

    Pharmaceutical Companies

    Extend therapy education beyond the clinical encounter.

  • Illustration of colleagues in a workplace wellbeing programme

    Employers & Corporate Wellbeing

    Personalized health journeys for a healthier workforce.

  • Illustration of a public health authority building

    Government & Public Health

    Scale evidence-based education for healthier communities.

AI THAT EXTENDS EVERY CARE TEAM, NOT REPLACES THEM

Intelligent. Personalized. Always Available.

NABED's AI Patient Experience Assistant empowers healthcare teams and patients with trusted, evidence-based guidance, personalized journeys and real-time insights.

Discover AI in Action
  • AI Patient Educator
  • AI Care Navigator
  • AI Personalization
Illustration of a glowing AI core linked to a neural network
  • AI Knowledge Assistant
  • AI Analytics
  • AI Content Expertise

THE LARGEST EVIDENCE-BASED PATIENT EDUCATION LIBRARY IN THE REGION

Evidence-Based Journeys for Every Condition

Clinically approved, localized and personalized educational journeys for over 80% of common diseases and procedures.

  • Cardiology
  • Endocrinology
  • Orthopedics
  • Pulmonology
  • Gastroenterology
  • Gynecology
  • Pediatrics
  • Psychological Wellbeing
  • ENT
  • View more

PROVEN OUTCOMES

Measurable Impact. Healthier Lives.

Our platform delivers real value for patients, clinicians and healthcare organizations.

  • Higher Patient Engagement

    25 % Increase

  • Better Journey Completion

    58 % Increase

  • Lower Readmissions

    10 % Decrease

  • Reduced Staff Burden

    40 % Decrease

Smiling nurse in blue scrubs with a stethoscope, working at a laptop
A patient reviewing their care journey on the Nabed mobile app

NABED has transformed how we engage with our patients. The personalized journeys and measurable insights have significantly improved adherence and patient satisfaction across our healthcare network.

Healthcare Organization Middle East

Ready to Transform Patient Experience?

Join leading healthcare organizations in building a smarter, more connected, patient-centric future.

Book a Demo Talk to Our Team